I'm unsure what size I should order, can you help?

Of Course, all our items listed on the website should have a individual sizing guide. However if not head over to our Sizing Information page for more help, if you are still unsure please feel free to contact us and a member of the Bonbons Family will be more than happy to assist.

Do you have a store that I can visit?

Yes we do!
We currently have 1 shop based in Chingford,East London.
Our full address can be found on the contact us page.

I've placed an order. How long till I can expect my parcel?

Wooo! Thank you so much for ordering from us.
If you selected standard delivery we aim for your parcel to be with you within 3-5 days working days.
If you selected Next Day Delivery before 10am your parcel should be with you the next working day. However if you have selected this option after 10am your parcel will be sent out as soon as possible and should be with you the day after.

Wheres my order?

If the time has passed of your selected delivery time, please contact us.

How much does it cost?

Standard Delivery is £3.99
Next Working Day Delivery is £5.99

How much does it cost?

Standard Delivery is £3.99
Next Working Day Delivery is £5.99

Is there free shipping?

We sure can offer free shipping, however this is only availble if you spend over...

I've received my delivery but I have changed my mind, can I return it?

So sorry to hear this!
Unfortunately we cannot offer refunds, however we can offer an exchange on the item or store credit for the price of the item purchased.
We are unable to cover or reimburse any shipping costs for the dispatch or return of the item.

How shall I wash my boutique clothing?

All our clothes should be washed on a 30° wash.